LIVING - CAREERS
2008.08.18
According to Dr. Ben Bissell there are five things a leader can do to insure their statements of praise are effective.
1. Make sure the praise is authentic. Authentic does not mean it must be a tremendous accomplishment. It does mean it has to be honest. You don’t need to wait until your friend has finished a marathon to offer praise. In fact it may be more effective to acknowledge when he has
reached a two mile goal.
2. Make sure the praise is specific. Acknowledging the excellent way in which an irate client was handled is an excellent example. Identify areas of strength and acknowledge them.
3. Make sure the praise is immediate. Providing positive feed back as soon as things happen is a powerful tool to encourage them to happen again.
4. Make sure the praise is untainted. Tainted praise has an ulterior motive. Tainted praise often has the addendum “but” attached.
5. Make sure the praise is private. Recognizing someone in public is often more a performance by the speaker rather than support for the subject of the praise.
1. Make sure the praise is authentic. Authentic does not mean it must be a tremendous accomplishment. It does mean it has to be honest. You don’t need to wait until your friend has finished a marathon to offer praise. In fact it may be more effective to acknowledge when he has
reached a two mile goal.
2. Make sure the praise is specific. Acknowledging the excellent way in which an irate client was handled is an excellent example. Identify areas of strength and acknowledge them.
3. Make sure the praise is immediate. Providing positive feed back as soon as things happen is a powerful tool to encourage them to happen again.
4. Make sure the praise is untainted. Tainted praise has an ulterior motive. Tainted praise often has the addendum “but” attached.
5. Make sure the praise is private. Recognizing someone in public is often more a performance by the speaker rather than support for the subject of the praise.





















